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Privacy policy

1. What Information We Collect

We may collect the following types of information:

  • Identification Information: first name, last name, company, email address, phone number.

  • Professional Information: role within your organization, current or upcoming projects.

  • Technical Data: IP address, browser type, browsing data on our website.

  • Communication Content: messages sent through our contact forms or during business interactions.

2. How We Collect Information

Information may be collected in several ways:

  • When you send a message via our contact form.

  • When you request a quote.

  • Through email, phone, or in-person communications.

  • Through cookies and similar technologies on our website (see our cookie policy).

3. Why We Collect Information

We use the collected data to:

  • Provide our project planning services.

  • Respond to your contact or quote requests.

  • Manage client relationships and ensure project follow-up.

  • Improve our services and our website.

  • Comply with legal and regulatory obligations.

4. Who We Share Information With

We only share your personal information with:

  • Team members directly involved in your project.

  • Competent authorities when required by law.

Your data is never sold to third parties.

5. Where Information Is Stored

Your data is stored on servers located in the USA. We ensure that our service providers maintain a level of protection that complies with applicable standards.

6. How Long We Retain Information

Data is retained for a duration appropriate to its purpose:

  • Client data is kept for the duration of the contractual relationship, then archived for 5 years.

  • Marketing data is retained for up to 3 years after the last interaction.

  • Cookie-related data is retained in accordance with applicable legal retention periods.

7. How We Protect Information

We implement technical and organizational measures to protect your data:

  • Restricted access to personal data.

  • Secure hosting environments.

  • Backup and encryption procedures.

  • Team awareness and training on data security.

8. Changes or Updates to the Privacy Policy

This privacy policy may be updated at any time to reflect changes in our practices or regulations. Any updates will be published on this page along with the revised date.

For any questions or requests regarding your personal data, you may contact us at: info@planifia-llc.com

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